Privacy Policy

1. Introduction

This Privacy Policy describes how JbKadaknath Farm (“Company”, “we”, “us”, “our”) collects, processes, stores, uses, and protects personal information of individuals who access or use our website www.jbkadaknathfarm.com or related digital platforms (the “Platform”).

By using the Platform, you consent to the collection and use of information in accordance with this Privacy Policy designed for transparency under Indian laws.

2. Scope of this Policy

This policy applies to website visitors, registered users, and customers. It governs all personal information collected through the Platform and related online or offline services.

3. Information We Collect

3.1 Personal Information: Name, phone, email, delivery and billing addresses, and login credentials required for orders.

3.2 Transaction Information: Order details, history, and payment status. Sensitive payment data is handled by secure third-party gateways.

3.3 Device Information: Technical data like IP address, browser type, and usage patterns collected automatically.

3.4 Cookies: Used to remember preferences and analyze traffic. Users can disable cookies in browser settings.

4. Purpose of Collection

We process data for order fulfillment, customer support, identity verification, service improvement, legal compliance, fraud prevention, and service-related communications.

5. Legal Basis

We process information based on user consent, contractual necessity, legal obligations, and legitimate business interests, aligning with the Digital Personal Data Protection Act, 2023.

6. Sharing of Information

We do not sell personal data. Information is shared with delivery partners, payment processors, and tech providers only to the extent necessary for services or as required by law.

7. Data Security

We implement reasonable security practices including encrypted communication and restricted access. However, no internet transmission is 100% secure.

8. Data Retention

Information is retained only as long as necessary for processing, legal compliance, or dispute resolution before being securely deleted or anonymized.

9. User Rights

Users have rights to access, correct, or request deletion of their data, and withdraw consent. Submit requests via the contact details provided herein.

10. Children's Privacy

The Platform is for individuals 18+ only. We do not knowingly collect data from minors and will remove such data if discovered.

11. Third-Party Links

We are not responsible for the privacy practices of external websites linked on our Platform. Review their policies before providing information.

12. Marketing

With consent, we may send promotional updates. Users can opt out anytime via unsubscribe options or by contacting us.

13. Data Transfers

Information may be processed on servers within or outside India with appropriate safeguards in place to ensure data protection.

14. Limitation of Liability

We are not liable for unauthorized access or loss due to events beyond our control, such as cyberattacks or third-party breaches.

15. Updates to Policy

We reserve the right to modify this policy. Continued use of the Platform constitutes acceptance of the revised version posted here.

16. Governing Law

This policy is governed by Indian law, with exclusive jurisdiction in courts located in Jamshedpur, Jharkhand.