Shipping & Delivery Policy

1. Introduction

This Policy outlines terms for shipment and delivery of JbKadaknath Farm products across India using logistics providers like Delhivery and Shiprocket.

2. Shipping Coverage

We deliver to most locations in India, subject to serviceability by our logistics partners, regional restrictions, and weather conditions.

3. Logistics Partners

We utilize trusted partners including Delhivery and Shiprocket for nationwide shipping and final delivery.

4. Order Processing

Orders are typically processed within 0–2 business days. This includes verification, packaging, and handover to logistics partners.

5. Delivery Timeframes

• Same-Day/Next-Day: Select local or metro areas.
• Standard Delivery: 4 to 10 business days for most locations across India.

6. Shipping Charges

Fees depend on location, weight, and speed. The exact cost is displayed at checkout. Charges are subject to modification at our discretion.

7. Shipment Tracking

Once dispatched, you will receive a tracking number and link via email or SMS to monitor your shipment's status.

8. Delivery Attempts

Partners attempt delivery up to three times. If unsuccessful, the shipment may be returned; re-shipment may incur extra charges.

9. Incorrect Address

Customers are responsible for accuracy. We are not liable for delays or failures due to incorrect contact details or addresses provided.

10. Refusal of Delivery

Unjustified refusal may lead to the order being returned to origin; shipping fees in such cases are non-refundable.

11. Perishable Products

Perishables require prompt acceptance and immediate refrigeration. We are not liable for spoilage caused by delayed receipt.

12. Cold Chain Factors

While we take care in packaging, external temperatures and courier handling may affect conditions. Inspect products immediately upon receipt.

13. Delivery Completion

Delivery is complete when the package is received at the address. Responsibility transfers to the customer at this point.

14. Lost or Damaged Shipments

Report lost or damaged shipments promptly as per our Return & Refund Policy. we will coordinate with providers for resolution.

15. Delivery Delays

While we strive for timeliness, delays due to weather, traffic, or logistics disruptions are beyond our liability.

16. Force Majeure

Natural disasters, pandemics, or government restrictions may disrupt services; timelines may be extended without liability in such cases.

17. Shipping Restrictions

Certain products may be restricted in specific regions due to regulations or logistics limitations. We reserve the right to cancel such orders.

18. Risk Transfer

Ownership and risk of loss transfer to the customer upon successful delivery. Immediate inspection is required.

19. Policy Updates

We reserve the right to update this policy at any time. Changes will be published on our website.